Return & Refund Policy

At Chaandi Rivaaz, we want you to be completely satisfied with your purchase. If you're not happy with your order, here's our Return and Refund Policy:

• Return Eligibility: You may return items within 10 days of receiving your order. To be eligible for a return, item must be unused and in their original condition.
• How to Initiate a Return: Contact our customer service team at [customer@chaandirivaaz.com] to initiate the return process. Please include your order number, opening video of the product items after delivery and reason for the return. 
• Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
• Exchanges: We currently do not offer exchanges. If you need a different item, please place a new order.
• Return Shipping: You are responsible for return shipping costs unless the return is due to a Chaandi Rivaaz error.

Please refer to our full Return and Refund Policy for detailed instructions and additional information.

By using the Chaandi Rivaaz website, you agree to abide by these policies and terms. We appreciate your trust in us and strive to provide you with an exceptional shopping experience. If you have any questions or concerns, please contact us at [support@chaandirivaaz.com].